Frequently Asked Questions

Everything you need to know about shopping with ICON fashion.

What is the standard shipping time for orders?

We offer standard shipping which typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.

How do I return or exchange an item?

We accept returns and exchanges within 30 days of purchase. Items must be unworn, unwashed, and have all original tags attached. Visit our Return Portal to generate a prepaid shipping label.

How do I ensure I am ordering the right size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments to ensure a perfect ICON fit.

What payment methods do you accept?

ICON accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.

Are your materials sustainably sourced?

Quality and ethics are at our core. 80% of our current collection is made from organic cotton or recycled polyester, and we are committed to reaching 100% sustainability by 2026.

Can I track my order in real-time?

Once your order ships, you will receive an email confirmation with a tracking number and a link to our tracking page where you can monitor your package's journey.